{"id":38916,"date":"2025-11-21T06:10:42","date_gmt":"2025-11-21T06:10:42","guid":{"rendered":"https:\/\/feelgreatgulf.com\/terms-and-conditions\/"},"modified":"2026-10-08T13:32:23","modified_gmt":"2026-10-08T13:32:23","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/feelgreatgulf.ae\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n<link rel=\"stylesheet\" href=\"https:\/\/fonts.googleapis.com\/css2?family=Alexandria:wght@500;600;700&amp;family=IBM+Plex+Sans:wght@400;500;600;700&amp;family=IBM+Plex+Sans+Arabic:wght@400;500;600;700&amp;display=swap\">\n<style 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(max-width:640px){.fgg{font-size:16px}\n.fgg-sec{padding-block:52px}\n.fgp-hero{padding-block:92px 44px}\n.fgp-sum ul{grid-template-columns:1fr}\n.fgp-clause{padding:22px 20px}\n.fgp-card{padding:22px}\n.fgg-cta{padding:30px 24px}\n.fgg-cta .fgg-btn,.fgg-btns .fgg-btn{width:100%}}<\/style>\n<div class=\"fgg\">\n<section class=\"fgg-sec fgp-hero\" aria-labelledby=\"fgp-h1\">\n  <div class=\"fgp-hero-in\">\n    <nav class=\"fgp-crumbs\" aria-label=\"Breadcrumb\"><a href=\"\/en\/\">Home<\/a><span aria-hidden=\"true\">\/<\/span><span>Terms &amp; Conditions<\/span><\/nav>\n    <span class=\"fgg-eyebrow\" style=\"background:rgba(255,255,255,.08);border-color:rgba(255,255,255,.18);color:#E6EDF5\">Store policies<\/span>\n    <h1 id=\"fgp-h1\">Terms &amp; Conditions<\/h1>\n    <p class=\"fgp-lead\">These terms govern your use of the Feel Great Gulf website and purchases from it. Please read them before placing your order; completing an order means you accept them.<\/p>\n    <div class=\"fgp-chips\"><span>Last updated: 8 October 2026<\/span><span>Feel Great Gulf<\/span><span>Dubai, UAE<\/span><\/div>\n  <\/div>\n<\/section>\n<section class=\"fgg-sec fgg-sec--ground\">\n  <div class=\"fgp-doc\">\n    <nav class=\"fgp-toc\" aria-label=\"On this page\"><strong>On this page<\/strong><a href=\"#c1\">1. Definitions and acceptance<\/a><a href=\"#c2\">2. Nature of the products and health disclaimer<\/a><a href=\"#c3\">3. Orders and confirmation<\/a><a href=\"#c4\">4. Prices and currencies<\/a><a href=\"#c5\">5. Payment and transaction security<\/a><a href=\"#c6\">6. Shipping and delivery<\/a><a href=\"#c7\">7. Returns and exchanges<\/a><a href=\"#c8\">8. Intellectual property and trademarks<\/a><a href=\"#c9\">9. Limitation of liability<\/a><a href=\"#c10\">10. Third-party links<\/a><a href=\"#c11\">11. Suspension of access<\/a><a href=\"#c12\">12. Governing law and disputes<\/a><a href=\"#c13\">13. Changes to these terms<\/a><a href=\"#c14\">14. Contact us<\/a><\/nav>\n    <div class=\"fgp-body\">\n      <div class=\"fgp-sum\"><h2>In short<\/h2><ul><li>Feel Great Gulf is an independent distributor of Unicity products, not the company&#8217;s official agent.<\/li><li>The products are food supplements for adults, not medicines.<\/li><li>Prices show in your shipping country&#8217;s currency; the price at order confirmation applies.<\/li><li>These terms are governed by the laws of the United Arab Emirates.<\/li><\/ul><\/div>\n      <section class=\"fgp-clause\" id=\"c1\"><h2><span>01<\/span>Definitions and acceptance<\/h2><p><strong>&#8220;The store&#8221;<\/strong> or <strong>&#8220;we&#8221;<\/strong> means Feel Great Gulf at feelgreatgulf.com, an independent distributor of Unicity products (membership no. 56005847) based in Dubai, United Arab Emirates. <strong>&#8220;The customer&#8221;<\/strong> means anyone who browses or buys from the website.<\/p><p>By using the website or placing an order, you confirm that you have read, understood and accepted these terms, and that you are of legal age to enter into purchase contracts in your country.<\/p><\/section>\n<section class=\"fgp-clause\" id=\"c2\"><h2><span>02<\/span>Nature of the products and health disclaimer<\/h2><ul><li>The products are food supplements for adults, not medicines, and are not intended to diagnose, treat or prevent any disease.<\/li><li>Information on the website is for general information only and does not replace medical advice.<\/li><li>Consult a doctor before use if you are pregnant, breastfeeding, have a medical condition or take medication. Unimate contains natural caffeine.<\/li><li>Individual experiences vary and we do not promise specific results.<\/li><\/ul><\/section>\n<section class=\"fgp-clause\" id=\"c3\"><h2><span>03<\/span>Orders and confirmation<\/h2><ul><li>The customer must provide accurate and complete details: name, phone number, email and shipping address.<\/li><li>An order is confirmed once payment is completed or accepted by the chosen payment method, and you receive a confirmation notice.<\/li><li>We may cancel an order and refund it in full if a product is out of stock, if there is an obvious pricing error, or if fraud is suspected.<\/li><\/ul><\/section>\n<section class=\"fgp-clause\" id=\"c4\"><h2><span>04<\/span>Prices and currencies<\/h2><ul><li>Prices are shown in the currency of the shipping country: UAE dirham, Saudi riyal, Kuwaiti dinar, Qatari riyal, Bahraini dinar or Omani rial.<\/li><li>Prices may change without prior notice; the price shown at order confirmation applies.<\/li><li>Shipping costs and the full order total are shown on the checkout page before payment, with no hidden fees.<\/li><\/ul><\/section>\n<section class=\"fgp-clause\" id=\"c5\"><h2><span>05<\/span>Payment and transaction security<\/h2><ul><li>We accept bank cards, and instalments with Tabby and Tamara in the countries where these services are available.<\/li><li>Payments are processed through encrypted payment gateways; we do not store card details on our servers.<\/li><li>The customer pays the full amount shown at checkout, including shipping.<\/li><li>Instalment plans are subject to the provider&#8217;s (Tabby or Tamara) terms between the provider and the customer.<\/li><\/ul><\/section>\n<section class=\"fgp-clause\" id=\"c6\"><h2><span>06<\/span>Shipping and delivery<\/h2><p>We ship to the UAE, Saudi Arabia, Kuwait, Qatar, Bahrain and Oman. Delivery times, costs and tracking are described on our <a href=\"https:\/\/feelgreatgulf.ae\/en\/shipping-and-delivery\/\">Shipping &amp; Delivery<\/a> page, which forms part of these terms.<\/p><\/section>\n<section class=\"fgp-clause\" id=\"c7\"><h2><span>07<\/span>Returns and exchanges<\/h2><p>Returns and exchanges are governed by our <a href=\"https:\/\/feelgreatgulf.ae\/en\/refund-and-returns-policy\/\">Refund &amp; Returns Policy<\/a>. Because these are food supplements, opened or used products cannot be returned, while your rights for damaged or incorrect items are fully preserved.<\/p><\/section>\n<section class=\"fgp-clause\" id=\"c8\"><h2><span>08<\/span>Intellectual property and trademarks<\/h2><p>The website&#8217;s own text, design and images belong to Feel Great Gulf and may not be copied or used commercially without written permission.<\/p><p><strong>Unicity<\/strong>, <strong>Feel Great<\/strong>, <strong>Unimate<\/strong> and <strong>Balance<\/strong> are trademarks of their respective owners and are referred to only to identify the products, without any claim of affiliation or official agency.<\/p><\/section>\n<section class=\"fgp-clause\" id=\"c9\"><h2><span>09<\/span>Limitation of liability<\/h2><ul><li>We make every effort to keep information accurate and the website available, but are not responsible for technical outages beyond our control.<\/li><li>The store is not liable for any harm resulting from misuse of the products or failure to follow the directions printed on the pack.<\/li><\/ul><\/section>\n<section class=\"fgp-clause\" id=\"c10\"><h2><span>10<\/span>Third-party links<\/h2><p>The website may link to external sites such as payment gateways or couriers. We are not responsible for their content or policies.<\/p><\/section>\n<section class=\"fgp-clause\" id=\"c11\"><h2><span>11<\/span>Suspension of access<\/h2><p>We may suspend a user&#8217;s access or cancel their orders if these terms are breached or fraudulent activity harming the store or other customers is suspected.<\/p><\/section>\n<section class=\"fgp-clause\" id=\"c12\"><h2><span>12<\/span>Governing law and disputes<\/h2><p>These terms are governed by and interpreted in accordance with the laws of the <strong>United Arab Emirates<\/strong>, and any dispute arising from them is settled before the competent courts of the UAE, without prejudice to the statutory consumer rights in the customer&#8217;s country. We always aim to resolve any issue amicably through customer care first.<\/p><\/section>\n<section class=\"fgp-clause\" id=\"c13\"><h2><span>13<\/span>Changes to these terms<\/h2><p>We may update these terms from time to time; changes take effect from the date they are published on this page. The last update date is shown at the top of the page.<\/p><\/section>\n<section class=\"fgp-clause\" id=\"c14\"><h2><span>14<\/span>Contact us<\/h2><p>For any question about these terms:<\/p><ul>\n<li><strong>WhatsApp &amp; phone:<\/strong> <span class=\"fgg-num\">+971 58 577 5838<\/span> (<a href=\"https:\/\/wa.me\/971585775838\" target=\"_blank\" rel=\"noopener nofollow\">open WhatsApp chat<\/a>)<\/li>\n<li><strong>Email:<\/strong> <span class=\"fgg-num\">info@feelgreatgulf.com<\/span><\/li>\n<li><strong>Address:<\/strong> Al Khabaisi, Dubai, United Arab Emirates.<\/li>\n<\/ul><\/section>\n      <div class=\"fgp-card\"><h3>Related pages<\/h3><div class=\"fgg-btns\"><a class=\"fgg-btn fgg-btn--line\" href=\"https:\/\/feelgreatgulf.ae\/en\/refund-and-returns-policy\/\">Refund &amp; Returns Policy<\/a><a class=\"fgg-btn fgg-btn--line\" href=\"https:\/\/feelgreatgulf.ae\/en\/privacy-policy\/\">Privacy Policy<\/a><a class=\"fgg-btn fgg-btn--line\" href=\"https:\/\/feelgreatgulf.ae\/en\/shipping-and-delivery\/\">Shipping &amp; Delivery<\/a><\/div><\/div>\n    <\/div>\n  <\/div>\n<\/section>\n<section class=\"fgg-sec fgg-sec--white\" aria-label=\"Contact us\">\n  <div class=\"fgg-cta\">\n    <div><h2>Questions about this policy?<\/h2><p>Message us on WhatsApp <span class=\"fgg-num\">+971 58 577 5838<\/span> or email <span class=\"fgg-num\">info@feelgreatgulf.com<\/span> and we will reply during working hours.<\/p><\/div>\n    <a class=\"fgg-btn fgg-btn--lemon\" href=\"https:\/\/wa.me\/971585775838\" target=\"_blank\" rel=\"noopener nofollow\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 11.6A8.4 8.4 0 0 1 7.6 19L3.5 20.5 5 16.6A8.4 8.4 0 1 1 20 11.6z\"\/><\/svg>Chat on WhatsApp<\/a>\n  <\/div>\n  <p class=\"fgg-disc\"><strong>Disclaimer:<\/strong> The products shown are food supplements for adults, not medicines, and are not intended to diagnose, treat, cure or prevent any disease. Consult a doctor before use if you are pregnant, breastfeeding, have a medical condition or take medication. Unicity and Feel Great are trademarks of their respective owners; Feel Great Gulf is an independent distributor and is not affiliated with Unicity.<\/p>\n<\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Home\/Terms &amp; Conditions Store policies Terms &amp; Conditions These terms govern your use of the Feel Great Gulf website and<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-38916","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/feelgreatgulf.ae\/en\/wp-json\/wp\/v2\/pages\/38916","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/feelgreatgulf.ae\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/feelgreatgulf.ae\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/feelgreatgulf.ae\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/feelgreatgulf.ae\/en\/wp-json\/wp\/v2\/comments?post=38916"}],"version-history":[{"count":3,"href":"https:\/\/feelgreatgulf.ae\/en\/wp-json\/wp\/v2\/pages\/38916\/revisions"}],"predecessor-version":[{"id":40483,"href":"https:\/\/feelgreatgulf.ae\/en\/wp-json\/wp\/v2\/pages\/38916\/revisions\/40483"}],"wp:attachment":[{"href":"https:\/\/feelgreatgulf.ae\/en\/wp-json\/wp\/v2\/media?parent=38916"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}