{"id":38914,"date":"2025-11-25T10:10:14","date_gmt":"2025-11-25T10:10:14","guid":{"rendered":"https:\/\/feelgreatgulf.com\/shipping-and-delivery\/"},"modified":"2026-10-08T13:30:30","modified_gmt":"2026-10-08T13:30:30","slug":"shipping-and-delivery","status":"publish","type":"page","link":"https:\/\/feelgreatgulf.ae\/en\/shipping-and-delivery\/","title":{"rendered":"Shipping and Delivery"},"content":{"rendered":"\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\n<link rel=\"stylesheet\" href=\"https:\/\/fonts.googleapis.com\/css2?family=Alexandria:wght@500;600;700&amp;family=IBM+Plex+Sans:wght@400;500;600;700&amp;family=IBM+Plex+Sans+Arabic:wght@400;500;600;700&amp;display=swap\">\n<style 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44px}\n.fgp-grid--2,.fgp-grid--3,.fgp-grid--4{grid-template-columns:1fr}\n.fgp-card{padding:22px}\n.fgp-idcard{grid-template-columns:1fr}\n.fgp-idcard div{border-inline-start:0!important;border-top:1px solid var(--fgg-line)!important}\n.fgp-idcard div:first-child{border-top:0!important}\n.fgg-cta{padding:30px 24px}\n.fgg-cta .fgg-btn,.fgg-btns .fgg-btn{width:100%}}<\/style>\n<div class=\"fgg\">\n<section class=\"fgg-sec fgp-hero\" aria-labelledby=\"fgp-h1\">\n  <div class=\"fgp-hero-in\">\n    <nav class=\"fgp-crumbs\" aria-label=\"Breadcrumb\"><a href=\"\/en\/\">Home<\/a><span aria-hidden=\"true\">\/<\/span><span>Shipping &amp; Delivery<\/span><\/nav>\n    <span class=\"fgg-eyebrow\" style=\"background:rgba(255,255,255,.08);border-color:rgba(255,255,255,.18);color:#E6EDF5\">Delivery across the GCC<\/span>\n    <h1 id=\"fgp-h1\">Shipping &amp; delivery to the GCC<\/h1>\n    <p class=\"fgp-lead\">We ship Feel Great orders to the UAE, Saudi Arabia, Kuwait, Qatar, Bahrain and Oman, with a tracking number for every parcel and clear costs before you pay.<\/p>\n    <div class=\"fgp-chips\"><span>6 GCC countries<\/span><span>Tracking for every parcel<\/span><span>Costs shown before payment<\/span><\/div>\n  <\/div>\n<\/section>\n<section class=\"fgg-sec fgg-sec--ground\" aria-labelledby=\"fgp-t-h\">\n  <div class=\"fgg-head\"><span class=\"fgg-eyebrow\">Expected timeline<\/span><h2 id=\"fgp-t-h\">From order confirmation to your door<\/h2><p>Working days are Saturday to Thursday. Fridays and public holidays are not counted by couriers.<\/p><\/div>\n  <div class=\"fgp-steps\">\n    <div class=\"fgp-step\"><i>1<\/i><h3>Order preparation<\/h3><b>1\u20133<small>working days<\/small><\/b><p>Checking and packing your order at our warehouse, then handing it to the courier.<\/p><\/div>\n    <div class=\"fgp-step\"><i>2<\/i><h3>Shipping<\/h3><b>2\u20134<small>working days<\/small><\/b><p>From dispatch until it reaches your address, with a tracking number.<\/p><\/div>\n    <div class=\"fgp-step\"><i>3<\/i><h3>Delivery<\/h3><b>Up to 10<small>working days<\/small><\/b><p>The maximum expected time from order confirmation to delivery.<\/p><\/div>\n  <\/div>\n<\/section>\n<section class=\"fgg-sec fgg-sec--white\" aria-labelledby=\"fgp-c-h\">\n  <div class=\"fgg-head\"><span class=\"fgg-eyebrow\">Shipping cost<\/span><h2 id=\"fgp-c-h\">A fixed, transparent shipping fee<\/h2><p>The shipping cost appears in your currency on the checkout page before you pay, with no hidden fees.<\/p><\/div>\n  <div class=\"fgp-table-wrap\"><table class=\"fgp-table\">\n    <thead><tr><th scope=\"col\">Shipping country<\/th><th scope=\"col\">Currency<\/th><th scope=\"col\">Shipping cost<\/th><\/tr><\/thead>\n    <tbody>\n      <tr><td>United Arab Emirates<\/td><td>AED<\/td><td><b>AED 31<\/b><\/td><\/tr>\n      <tr><td>Saudi Arabia<\/td><td>SAR<\/td><td>Equivalent of AED 31 in SAR<\/td><\/tr>\n      <tr><td>Qatar<\/td><td>QAR<\/td><td>Equivalent of AED 31 in QAR<\/td><\/tr>\n      <tr><td>Kuwait<\/td><td>KWD<\/td><td>Shown at checkout<\/td><\/tr>\n      <tr><td>Bahrain<\/td><td>BHD<\/td><td>Shown at checkout<\/td><\/tr>\n      <tr><td>Oman<\/td><td>OMR<\/td><td>Shown at checkout<\/td><\/tr>\n    <\/tbody>\n  <\/table><\/div>\n<\/section>\n<section class=\"fgg-sec fgg-sec--ground\" aria-labelledby=\"fgp-n-h\">\n  <div class=\"fgp-grid fgp-grid--3\">\n    <div class=\"fgp-card\"><span class=\"fgg-ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><circle cx=\"11\" cy=\"11\" r=\"6.5\"\/><path d=\"M16 16l4.5 4.5\"\/><\/svg><\/span><h3 id=\"fgp-n-h\">Parcel tracking<\/h3><p>As soon as your order ships, we send you the tracking number and a direct link to the courier&#8217;s website by email or WhatsApp, so you can follow it until delivery.<\/p><\/div>\n    <div class=\"fgp-card\"><span class=\"fgg-ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M12 21s-7-6.2-7-11.5a7 7 0 0 1 14 0C19 14.8 12 21 12 21z\"\/><circle cx=\"12\" cy=\"9.5\" r=\"2.5\"\/><\/svg><\/span><h3>Delivery details<\/h3><p>Please enter your full address, your national address in Saudi Arabia, and an active phone number, as the courier contacts you before delivery.<\/p><\/div>\n    <div class=\"fgp-card\"><span class=\"fgg-ico\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.7\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M3.5 7.5L12 3l8.5 4.5v9L12 21l-8.5-4.5z\"\/><path d=\"M3.5 7.5L12 12l8.5-4.5M12 12v9\"\/><\/svg><\/span><h3>Customs<\/h3><p>Cross-border shipments may go through customs under each country&#8217;s rules. Any local customs fees, if applicable, are paid by the recipient.<\/p><\/div>\n  <\/div>\n<\/section>\n<section class=\"fgg-sec fgg-sec--white\" aria-labelledby=\"fgp-w-h\">\n  <div class=\"fgp-split\">\n    <div class=\"fgp-copy\">\n      <span class=\"fgg-eyebrow\">Our warehouses<\/span>\n      <h2 id=\"fgp-w-h\">We ship from Dubai and Jeddah<\/h2>\n      <p>We prepare orders from our warehouses in the UAE and Saudi Arabia to shorten delivery times within the Gulf.<\/p>\n      <div class=\"fgp-idcard\">\n        <div><small>United Arab Emirates<\/small><b>Dubai, Al Khabaisi<\/b><\/div>\n        <div><small>Saudi Arabia<\/small><b>Jeddah, Umm Hablain Al Gharbiyah<\/b><\/div>\n        <div><small>WhatsApp<\/small><b dir=\"ltr\">+971 58 577 5838<\/b><\/div>\n        <div><small>Email<\/small><b dir=\"ltr\">info@feelgreatgulf.com<\/b><\/div>\n      <\/div>\n    <\/div>\n    <div class=\"fgp-card\"><h3>Countries and currencies<\/h3>\n      <ul class=\"fgp-list\"><li>UAE \u00b7 UAE dirham (AED)<\/li><li>Saudi Arabia \u00b7 Saudi riyal (SAR)<\/li><li>Kuwait \u00b7 Kuwaiti dinar (KWD)<\/li><li>Qatar \u00b7 Qatari riyal (QAR)<\/li><li>Bahrain \u00b7 Bahraini dinar (BHD)<\/li><li>Oman \u00b7 Omani rial (OMR)<\/li><\/ul>\n      <div class=\"fgg-btns\"><a class=\"fgg-btn fgg-btn--ink\" href=\"https:\/\/feelgreatgulf.ae\/en\/the-store\/\">Shop Feel Great<\/a><\/div>\n    <\/div>\n  <\/div>\n<\/section>\n<section class=\"fgg-sec fgg-sec--ground\" aria-labelledby=\"fgp-faq-h\">\n  <div class=\"fgg-head fgg-head--c\"><span class=\"fgg-eyebrow\">FAQ<\/span><h2 id=\"fgp-faq-h\">Shipping &amp; delivery questions<\/h2><\/div>\n  <div class=\"fgg-faq\"><details><summary>When will my order ship?<\/summary><p>We prepare and pack your order within 1 to 3 working days of confirmation, then hand it to the courier. Working days are Saturday to Thursday.<\/p><\/details>\n<details><summary>How long does delivery take?<\/summary><p>Once the parcel leaves our warehouse, the courier usually needs 2 to 4 working days, and most orders arrive within 10 working days of confirmation at the latest.<\/p><\/details>\n<details><summary>How do I track my parcel?<\/summary><p>We send you the tracking number and the courier&#8217;s tracking link by email or WhatsApp as soon as your order ships.<\/p><\/details>\n<details><summary>Are there customs fees?<\/summary><p>Cross-border shipments may go through customs procedures under each country&#8217;s rules. Any local customs fees, if applicable, are paid by the recipient.<\/p><\/details>\n<details><summary>What if my product arrives damaged?<\/summary><p>Contact us as soon as possible after delivery with a photo of the product and we will replace it or refund it at our cost. Details are in our <a href=\"https:\/\/feelgreatgulf.ae\/en\/refund-and-returns-policy\/\">Refund &amp; Returns Policy<\/a>.<\/p><\/details><\/div>\n<\/section>\n<section class=\"fgg-sec fgg-sec--white\" aria-label=\"Contact us\">\n  <div class=\"fgg-cta\">\n    <div><h2>Want to know where your order is?<\/h2><p>Send your order number on WhatsApp <span class=\"fgg-num\">+971 58 577 5838<\/span> and we will reply with your parcel status.<\/p><\/div>\n    <a class=\"fgg-btn fgg-btn--lemon\" href=\"https:\/\/wa.me\/971585775838\" target=\"_blank\" rel=\"noopener nofollow\"><svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\"><path d=\"M20 11.6A8.4 8.4 0 0 1 7.6 19L3.5 20.5 5 16.6A8.4 8.4 0 1 1 20 11.6z\"\/><\/svg>Chat on WhatsApp<\/a>\n  <\/div>\n  <p class=\"fgg-disc\"><strong>Disclaimer:<\/strong> The products shown are food supplements for adults, not medicines, and are not intended to diagnose, treat, cure or prevent any disease. Consult a doctor before use if you are pregnant, breastfeeding, have a medical condition or take medication. Unicity and Feel Great are trademarks of their respective owners; Feel Great Gulf is an independent distributor and is not affiliated with Unicity.<\/p>\n<\/section>\n<\/div>\n<script type=\"application\/ld+json\">{\"@context\": \"https:\/\/schema.org\", \"@graph\": [{\"@type\": \"FAQPage\", \"@id\": \"https:\/\/feelgreatgulf.ae\/en\/shipping-and-delivery\/#faq\", \"inLanguage\": \"en\", \"mainEntity\": [{\"@type\": \"Question\", \"name\": \"When will my order ship?\", \"acceptedAnswer\": {\"@type\": \"Answer\", \"text\": \"We prepare and pack your order within 1 to 3 working days of confirmation, then hand it to the courier. 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